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FAQs

Pure Gene raw food pouches

Feeding your cat raw food can improve dental health, provide shinier fur, increase energy levels, and aid in better digestion. Raw diets often align closely with a cat's natural dietary needs, offering essential nutrients in a more natural form.

Start by mixing 15% raw food with 85% current wet food for 3 days. Then, increase the proportion of raw food by 15% every 3 days while decreasing the proportion of wet food by 15%, continuing this gradual transition until you reach 100% raw food.

Adult cats should be fed raw food 2-3 times a day. Kittens may need 3-4 meals a day. Consult with a veterinarian to tailor the feeding schedule to your cat's needs.

Raw food can be safe if prepared and handled correctly, ensuring it's nutritionally balanced and free from pathogens. Consult a veterinarian to ensure the diet is safe for your cat.

Store raw cat food in the freezer for up to six months. Once thawed in the fridge, use within two days.

Our raw cat food includes a mix of high-quality meats, organs, bones, and essential supplements to provide a balanced diet. Specific ingredients vary by recipe but typically include chicken, beef, liver, heart, and natural supplements like fish oil and vitamins.

Yes, kittens can eat raw food. Ensure the diet is nutritionally complete and balanced for their growing needs. Consult your veterinarian to create an appropriate feeding plan.

Our raw food is formulated to be nutritionally complete. However, consult with your veterinarian to determine if additional supplements are necessary based on your cat's specific health needs.

Thaw the raw food in the fridge and serve within two days. Ensure proper hygiene by washing your hands and cleaning all surfaces and utensils after handling the raw food.

Mobile Grooming information

Pure Gene mobile grooming van

Our mobile grooming services include bathing, brushing, nail trimming, ear cleaning, and more. Check our service list for full details.

You can book an appointment through our website or by calling our customer service number. We will schedule a convenient time for you.

We currently serve Doha and for outside the city we charge extra fees depending on how far it is. Contact us to confirm if we cover your location.

The duration of a grooming session depends on the services requested and your cat's condition. Typically, it takes between 1 to 2 hours.

Ensure your cat is calm and has had a bathroom break before the appointment. Clear a space for the grooming van to park and have your cat ready for the groomer.

Yes, our groomers are professionally trained and certified to handle cats of all breeds and temperaments.

We prioritize the safety and comfort of your cat and dog. Our groomers use gentle techniques and high-quality, pet-safe products. We also sanitize all equipment between appointments.

Freeze-Dried treats

Pure Gene freeze-dried treats

Freeze-dried raw food retains the nutritional benefits of raw food while being convenient to store and serve. It can be used as a treat, or topper.

Simply sprinkle the freeze-dried raw food on top of your cat's regular meal or offer it as a treat. It adds flavor and nutrition to their diet.

Store freeze-dried raw food in a cool, dry place. Ensure the packaging is tightly sealed to maintain freshness.

Rehydration is not necessary but can be done if your cat prefers it. Simply add water to the freeze-dried food and let it soak for a few minutes before serving.